Venues are ripping off disabled customers
Gig goers have been left with a hefty phone bill after being left hanging on the phone trying to book accessible tickets for shows.
Thirty eight venues across the country provide a separate booking line for disabled people, but some the services change up to 62p a minute on mobile phones.
Some venues force fans to call a specialised number which charges up to 7p a minute plus an “access” fee which can mount to 55p per minute if they wish to make a disabled booking.
A spokesperson for Fair Telecoms Campaign said: “The numbers are exploitative and discrimination.”
Nic Bungay from Muscular Dystrophy UK added: “We want a level playing field where people do not have to call separate numbers.”
Venues providing the expensive lines include Liverpool’s Echo Arena, Birmingham Hippodrome and Leeds First Direct Arena.