VENUE: Tower of London, London
ADDRESS: St Katharine's & Wapping, London EC3N 4AB
CONTACT: Please complete the form on the Historic Royal Palaces website
Blue badge parking bays are situated in the Tower Hill Coach and Car Park.
If you don’t fancy driving you can arrive at the Tower on one of the Riverboats, most of which have dedicated wheelchair spaces.
The closest accessible train stations are Tower Hill (Underground), London Bridge (Overground) and Tower Gateway on the DLR.
Taxis and coaches can drop visitors off on Lower Thames Street which is a two minute walk from the Tower.
Please note due to the nature of the historic building there are narrow passageways, cobbled surfaces, low doorways and uneven steps around the Tower.
Wheelchairs can be hired by speaking to a member of staff, these cannot be pre-booked and are available on a first come, first served basis.
A virtual tour of the Medieval Palace and the Battlements is available.
There is a lift situated in the White Tower which takes you down to the basement, please note only one wheelchair is permitted in the basement at one time. Please ask a member of staff for assistance.
Ramps can be found at The New Armouries café and near the Raven shop.
Disabled visitors are entitled to a concession and may take a PA free of charge.
If you have a hidden disability you can ask for a lanyard at the Welcome Centre which will ley staff around the Tower you may require extra time or support during your visit.
For visitors with hearing loss there are Induction loops available at Ticket boxes and the Welcome Centre, to access the service switch your hearing aid to the ‘T’ setting.
You can book British Sign Language tours of the Tower online which are available on selected dates.
The Handing Point is located at the White Tower basement, information here is available in tactile format and Braille.
The Armoury in Action gallery has tactile exhibits. You can also request a large print guide.
If you wish to have a tour devoted to visitors with vision loss which includes a tactile map speak to a staff member at the Beefeater Shop.
Magnifying sheets are available in the Welcome Centre.
Assistance dogs are welcome inside the Tower, please ensure they are wearing a lead slip or designated jackets.
DID YOU KNOW?
In November 2012, the key to the internal lock to the Tower was stolen. So somebody, somewhere has a spare key to the Tower of London!
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