Venue access reviews

Portsmouth Guildhall - Portsmouth

Portsmouth Guildhall

Access information for the Portsmouth Guildhall

VENUE: Portsmouth Guildhall

ADDRESS: Guildhall Square, Portsmouth PO1 2AB

CONTACT: 023 9387 0200


Blue Badge holders can park for free in any Portsmouth City Council car parks, but must pay in the NCP car parks or the Isambard Brunel Multi Storey.

During your visit to Portsmouth Guildhall if you require any assistance please speak to a member of staff.

Anyone who can provide proof of one of the following is entitled to a free ticket for their personal assistant when they complete the Access Requirement Form.

  • Front page of DLA/PIP (no specific rate required)
  • Front page of Attendance Allowance Letter (no specific rate required)
  • Evidence that registered severely sight impaired (blind)
  • Recognised Assistance Dog ID card
  • Blue Badge

All levels of the venue can be accessed by lift, there is a small ramp into the main foyer then a second leading to the Auditorium for wheelchair users and visitors with limited mobility.

The Guildhall Studio space and Square Kitchen Cafe are both fully accessible.

Accessible toilets are located in the basement which can be accessed by one of the two lifts.

All seats have fixed armrests and legroom is measured from the front edge of your seat to the back of the seat in front. All measurements are in millimetres.

Stalls: Seat width: 420mm Leg room: 300mm

Upper Stalls: Seat width: 420mm Leg room: 240mm

Circle: Seat width: 420mm Leg room: 200mm

Seats in The Lens Studio are freestanding with no armrests and have a width of 470mm.

Hearing induction loop services are available at the box office and Auditorium.

There is an accessible viewing platform situated towards the back of the Upper Stalls Area which can be accessed a wheelchair lift [ Maximum Load is 250kg / 550lb, Operational length of wheelchair with person 100cm / 3 Feet 3 inches, Operational width of wheelchair with person 70cm / 2 feet 3.5 inches ]

Seats for personal assistants are positioned next to the wheelchair spaces.

If you require early access please notify one of the security guards or members of staff so you don’t have to join the queue.

If you are collecting tickets from the box office you will be asked for ID, your bank card is fine, and asked for your postcode. You will not be asked for proof of your disability.

The box office has a lowered counter, although this facility is not available at the bars a member of staff will be happy to assist.

If you wish to bring an assistance dog please notify the venue before your visit.

Please bear in mind some performances may include strobe lights, a notice will be on display if a show contains this feature.

For further information please contact the venue by..

Email: [email protected]

Phone: 02393 870 200 (open Monday-Friday 9am-5pm, and on the evening on an event)

Postal: FAO Access, Portsmouth Guildhall Box Office, Portsmouth Guildhall, Portsmouth, PO1 2AB

The venue will aim to respond to your access enquiry within 5 working day


On 10 January 1941, during the Second World War, Portsmouth Guildhall was hit by enemy incendiary bombs. The resultant fire gutted the building, completely destroying the interior and roof. Just the outer walls and tower remained standing, and those were fire-damaged. The venue was reopened by Queen Elizabeth II, accompanied by the Duke of Edinburgh, on 8 June 1959.


Portsmouth Guildhall

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