Access information for Warner Bros Studio Tour / The Making of Harry Potter

VENUE: Warner Bros Studio Tour / The Making of Harry Potter

ADDRESS: Studio Tour Dr, Leavesden, Watford WD25 7LR

CONTACT: 0800 640 4550

ACCESS INFO

Disabled visitors are eligible for a complimentary ticket so they can be accompanied by their personal assistant who must be willing to support them around the tour.

To be eligible for a complimentary ticket you must bring a copy of one of the following upon arrival:

- Letter/notice of entitlement for Disability Living Allowance or PIP

- Letter from your doctor

- Blue parking badge or Freedom Pass

- DID card or Access card

- An international equivalent of the above

For any information please contact the tour’s Visitor Services Team before you arrive.

Free accessible car park bays are situated directly outside the Studio Tour for blue badge holders.

Accessible toilets are situated throughout the Studio Tour. There is also a Changing Place facility located in the lobby which can be opened by a RADAR key, the area provides a hoist, height adjustable bench, toilet and washbasin. If you wish to use this facility please bring your own slings. If you do not have a RADAR key please ask a member of staff at the Information Desk upon your arrival.

Fully trained assistance dogs are welcome on the Studio Tour, but no other animals are permitted.

Wheelchairs are welcome in the Studio Tour, but please give advance warning if there will be more than three wheelchairs in your group as there are seating restrictions in the cinema at the start of the tour and towards the end of the tour there are smaller areas which are only accessible for a number of wheelchairs at one time. Despite most of the tour being suitable for wheelchairs some attractions can be difficult, such as Diagon Alley, on a cobbled street, The Great Hall, which has a slate floor, the Forbidden Forest, on a spongy surface and Privet Drive has a narrow doorway. The Hogwarts bridge and The Hogwarts Express™ can only be accessed by a short staircase, although there is a viewing carriage with accessible access for the Express. The Knight Bus can not be accessed by wheelchairs.

The green screen areas provide accessible opportunities, but visitors must be able to transfer themselves on to the broomstick - seat belts can be provided if required.

The Studio Tour is not suitable for mobility vehicles or electric scooters wider than 86cm, but alternative mobility manual vehicles are available to hire.

There is seating throughout the Studio Tour. If you require lightweight foldable stools please speak to a member of staff.

Handheld Digital Guides are available providing additional content for visitors with vision loss.

Personal induction loops are available from the lobby, users need to switch their hearing devices to the “T” position in order to use this service. You can reserve loops from the Visitor Services team. For more information please phone +44 (0)800 640 4550

Handheld audio-visual guides are also available which provide the Studio Tour to life with fascinating filmmaking facts, exclusive behind-the-scenes footage and cast and crew interviews. Narrated in English, they are also available in German, French, Italian, Spanish, Japanese, Mandarin, Brazilian Portuguese and Russian.

Subtitles are present on media throughout the Studio Tour apart from the holding room and cinema, in these areas staff can provide portable iPads with a subtitled version of the film.

Ear defenders are available for visitors who become distressed with loud noises in the cinema.

There is a sensory room on the Studio Tour which provides a Sensory Shell Chair, interactive light box, mirror ball and tactile mirrors situated adjacent to the Backlot Cafe. If you would like access please speak to a member of staff.

If you have a hidden disability you can collect a Sunflower Lanyard free of charge from the Ticket Window or Information Desk. The staff have been trained to give additional help to visitors using this service.

DID YOU KNOW?

J K Rowling once admitted she almost killed off Ron out of sheer spite when she was feeling depressed.

OFFICIAL WEBSITE

Warner Bros Tour/ The Making of Harry Potter