Dr Hannah Barham-Brown has slammed Network Rail after she was left stranded at Euston station in her wheelchair.
The doctor was travelling to a conference for medical professionals with disabilities but she almost missed her journey to Birmingham because there wasn’t any staff to meet her from King‘s Cross tube station.
Managing to wheel herself up towards the entrance to Euston station – which was quite a challenge because there was no step-free access – Hannah just caught her train, but there was more obstacles to come.
When she arrived at Birmingham International station Barham-Brown had to “yell to get off the train”.
On her return journey a couple of strangers had to assist Hannah on to the platform at Euston.
The 30-year-old junior doctor said the uncomfortable trip was no “no surprise” and she’s tempted not to travel on public transport again.
Hannah – who has Ehlers-Danlos syndrome – uses a wheelchair as it’s less painful than walking with crutches. However she sometimes opts for the sticks when travelling in London because it’s easier.
She told the BBC: "I travel with my crutches, even though that will mean I'm in quite a lot of pain," she said.
"If I have to get to a meeting, that's what I have to do."
Network Rail admitted it “clearly” needs to improve their disabled access.
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