Raymond and Susan Rose won’t be going back to their local GP. Why? Because the disabled couple from Bristol have been banned from the Greenway Community Practice.
The couple, who are both 68, made so many complaints about their doctor’s surgery – at least once a week – they have been told they are no longer welcome.
Moaning about the amount of holiday their GP takes to being prescribed the ‘wrong’ medicine Raymond and Susan must find a new doctor before Wednesday if they want to keep taking their long-term prescriptions.
Mr Rose argued: “I think it is outrageous.
“I am well within my rights to complain if I don’t think the care is up to scratch and I think it is disgusting that they have blacklisted myself and my wife.”
Ray, who suffers from kidney problems and Susan, who has restricted mobility following a hip replacement, have been going to Greenway Community Practice for the past seven years. When Mr Rose was prescribed medication which made him put on a considerable amount of weight in 2014 the communication between the couple and the surgery started to crumble.
Matt Wood from Greenway Community Practice said: “We are unable to comment on this specific case due to patient confidentiality.
“Any decision to remove patients from our practice list is only taken after consultation with NHS England and in accordance with their guidelines.”
The Practice says their actions fell within NHS England guidelines.
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