Passengers passing through London’s Euston station this holiday season will be greeted by a Christmas tree, which has been put there for a very good cause.
Not only does the festive decoration stop COVID-19 being spread on the electric screen behind it (see photo) but just as importantly it’s there to promote the Hidden Disabilities Sunflower scheme.
The initiative allows travellers who may need more support, but do not have visible challenges, to wear or carry a discreet lanyard so staff are aware they could require additional help or extra time.
Nicole Elgram, Network Rail passenger assistance manager at Euston, said: “Many of our passengers who have non-visible disabilities choose to wear a sunflower lanyard to indicate to others that they may need a little more help and during the pandemic that they are unable to wear a mask. The sunflower tree is being displayed in our mobility assistance reception centre proudly decorated to raise awareness of the scheme.”
The COVID-19 pandemic has made it difficult for some passengers with disabilities to wear face masks or comply with the social distancing measures.
There’s also the issue of staff communicating between passengers with hearing loss, in order to overcome this boundary workers have access to transparent masks as well as gloves and arm sleeves so they can assist travellers with vision loss.
You can obtain Sunflower lanyards and exception cards in stations run by Network Rail.
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