ADDRESS: Warminster BA12 7NW
CONTACT: 01985 844400
Providing you can produce evidence, such as a Blue Badge, visitors with a disability are entitled to a complimentary ticket for their PA/ carer.
You can either purchase tickets online at https://www.longleat.co.uk/concession-tickets or when you arrive.
Accessible car parking spaces are available in the main car park.
Guests with a disability can take advantage of the Queue Assist Scheme if their condition makes queuing difficult or they don’t understand the concept of waiting in line. The scheme operates for the Rockin Rhino, Longleat Railway and the Jungle Cruise. You will be issued a pass indicating the time you need to return to the attraction to save queuing. To qualify for the scheme you must provide documented proof of your disability in the form of either a GP letter, Council run membership details, Association membership details or an alternative form of official documentation which you need to provide on each visit to the arrivals team or at Guest Services located in the Main Square along with photo ID.
After you have been issued your pass you need to take it to the relevant attraction where you will be allocated a specific time to go on the ride.
The Queue Assist Scheme entitles up to four people to ride the attraction.
Accessible toilets are situated at the Safari Drive-Through entrance, The Watering Hole in African Village, near the Jungle Cruise, Cellars Café and the Tropical Storm Café.
Service dogs are not permitted in the Safari Drive-Through, Bat Cave, Jungle Kingdom, Animal Adventure and the Monkey Temple…For obvious reasons. They can be left in the complimentary kennels but please note they will not be supervised.
The accessible entrance for Longleat House is situated at the back of the building. If you require to use the lift to access the upper floors tell a member of staff but please note only two wheelchairs at a time are permitted in the house because of fire safety regulations.
The Jungle Cruise is accessible for wheelchairs and there is a ramp available to board the ride.
Longleat Railway has restricted availability for wheelchair users in the adapted carriage.
The Longleat Hedge Maze is accessible for wheelchairs although you won’t be able to reach the centre point as this is located on a bridge.
Some attractions in the Adventure Castle are not suitable for wheelchairs.
King Arthur’s Mirror Maze can accommodate up to six wheelchairs at a time.
The Watering Hole, Tropical Storm Café and Cellar Café are fully accessible.
The Orangery is not accessible for wheelchairs because there are steps leading up to the entrances.
If you wish to hire a wheelchair these must be booked prior to you visit by calling 01985 844400 – you will be asked to provide a non-cash deposit such as car keys or a driving licence.
DID YOU KNOW?
There are over 500 animals at Longleat.
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